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Questions, answered plainly.

If yours isn't here, ask us — a real person replies.

How fast do I actually get them?

We print, fill, and pack in Charlotte. Orders placed by 2:00 PM ET on a business day ship the next business day. Most of the country is 2–4 days in transit from there. We say “next business day” instead of “24 hours” because it's a promise we can keep every single time.

Do I have to order 96 bottles like everybody else?

No. One box is 24 bottles. That's roughly one van for one month. Order one box, see how your customers react, and go from there.

Is my company name the big thing on the bottle?

Yes. That's the whole point. Your name, your phone number, your colors take the front of the bottle. Our name appears once in the small print on the back panel because the law requires a supplier to be identified — and nowhere else.

What if I already have a logo and brand colors?

Use them. You can enter your exact colors, and you'll be able to upload your logo. If your logo is only a photo off your truck door, send it over and we'll redraw it — that's included.

Can I see it before I commit?

Yes, and you don't even need an account. Design a label and look at it on a real bottle render at actual size. You only pay when you're happy.

What happens if there's a typo?

You approve the exact artwork before anything prints, at full size, with your phone number and website called out for you to check. Once you approve, that's what we print — so take the extra ten seconds. If we print something different from what you approved, we reprint it free.

Can I skip a month?

Yes. Skip, pause, or cancel from your account in a couple of clicks. No contract, no cancellation fee, no phone call.

Do you ship a Safety Data Sheet?

Yes. An SDS ships in every case and is downloadable from this site without an account.

Do you sell to companies outside carpet cleaning?

Today we're focused on carpet and upholstery cleaners, because that's the business we're in. If you're in an adjacent trade, get in touch — we'd like to hear what you'd want on the bottle.

Who is behind this?

Metro Steamway, Inc. — a family-owned carpet cleaning company that has worked in Charlotte since 1988. We built this because we hand these bottles out on our own jobs.

Put your name under every customer's sink.

Design a label in about five minutes. Ships next business day.